What got this started

In the last 24 hours I had two extraordinary customer service experiences. One extraordinarily bad and one...you get the point. Obviously the bad experience left me annoyed, irritated and even a bit grumpy. So much so that I wrote a letter to the company venting my frustration. Did it make me feel any better? No. So I got to thinking, what if I was driven to such drastic action by the good extraordinary experience. Hmmm...well, that actually made me feel pretty good. Quite possibly it made the doer of the Simply Good Service feel pretty good too. Everyone likes to be told they are doing a good job, right? So, in this blog I want to chronicle stories of Simply Good Service and encourage others to give some one a good ol' fashioned 'ataboy. So email your stories and lets spread a little happiness.